Helix Mattress Review
Company Policies Who is the Helix mattress for?
- People who want aren’t sure what they’re sleeping needs are – Helix’s offer an online sleep test which helps consumers understand their own respective sleep needs. The quiz covers areas such as age, weight, body type and size, as well as number of sleepers. We found this to be amazingly handy.
- Couples who need minimal motion transfer – Helix’s methodology and construction gives consumers really solid body contour support, while also providing near-zero motion sensation during position shifting. A great factor for couples with combination sleepers.
- Anyone who may want or need to wash their cover – Helix mattresses come with a clever cover that simply zips onto the top of the mattress. This is wonderful for people who tend to sweat while sleeping.
- Someone looking for a high-quality organic mattress. – The Birch wing of Helix’s product range is a great combination of eco- friendly materials that offer both high levels of durability and comfort.
Who won’t love the Helix mattress?
- Anyone looking for strong edge support – This is not a vital component in the Helix range, though the edge support offered in the structure does suffice for those that don’t need the added support.
- Couples with differing sleep needs – The Helix range used to come with combination options. Couples could purchase a mattress with differing firmness/support levels for each side of the mattress. Sadly this is no longer available.
Helix company policy
The Helix company was founded in 2015 and since then has held a consistent A+ rating on the BBB ratings. It offers a pretty standard shipping and delivery service, which we found to be fair for the price range the mattress comes in at. The warranty is especially high on the organic Birch range. We really like the concept behind their Trade Program, which incentivizes buyers to stick to their brand by offering really attractive loyalty rewards.
10 Year
Warranty
100 Nights
Trial
Free Shipping to all U.S. Orders
Free
Returns
Made in
USA
Shipping: Helix offers free shipping to all U.S. upon purchase of one of their mattresses. There is a $250 shipping fee to all Canadian orders. Their mattress comes delivered in a box and the setup is relatively simple.
Mattress accessories: There is also the option of an additional adjustable bed base.
Payment accepted, financing: Payments can be done with most major credit cards. There are also financing options available via the Karna platform on their Website.
Returns and refund: There is a full refund policy, and Helix will refund the cost of return up to $100 if a defect is found.
Warranties: The warranty spans 10 years, it’s Birch range holds a really impressive 25-year warranty.
Sleep trial period: 100-day sleep trial period.
Are Helix mattresses made in the USA? Helix mattresses are manufactured exclusively in North America.
Helix mattress measurements and pricing
Here is an outline of the Helix mattress sizes on offer. These can aid you when trying to determine which sizes are best for you depending on you and/or your partner’s sleeping requirements. Please note that this a recent guideline and MSRP prices may change over time.
Helix mattress performance
Helix provides three levels of firmness in their core range – Soft, Medium Firm, and Firm. Each respective level then offers two models depending on your sleeping habits and requirements. The Helix Plus and Birch range come in one standard model respectively. We found that all the mattress models have a neutral foam feel. They’re not as bouncy as innersprings, though the latex in the Birch range does have a bit more elasticity in its support. The mattress models are grouped as follows, in order of firmness:
- Soft – Sunset/Moonlight
- Medium Firm – Midnight/Dusk
- Firm – Twilight/Dawn
- Birch/Plus
The Sunset, Midnight and Twilight models offer more pressure relief, while the Moonlight, Dusk and Dawn models provide more support for body contours. Let’s take a closer look at how these models measure up against each other.
Helix Sunset/Moonlight vs Midnight/Dusk vs Twilight/Dawn
We’ve divided up some of the factors that you should look over when purchasing your next mattress. Helix’s range uses a consistent set of materials across its core and Plus models. We highly recommend heading over to their website and trying out their online sleep quiz when you’re done reading this review. They offer an easy to understand layout of how each mattress model applies to a suit a specific median of sleeping needs.
Construction layers and materials used
The materials used in the Core and Plus range remain consistent throughout the entire series. The Birch range consists of a really clever recipe of Birch wool layers along with Talalay Latex. These are highly sustainable methods for mattress construction, and yet the Birch range doesn’t carry the heavy markup that most eco-friendly upgrades do. We also really like the removable cover that zips on to the top of the mattress. If you like to keep your bed as clean as possible, you’ll want to be able to wash the cover every now and then, so this is really handy. Below is a basic table of the mattress contents. These may be subject to change by the manufacturer.
- Polyester Cover
- Memory Foam
- Helix Dynamic Foam
- Individually Wrapped Coils
- Support Foam
- Polyester Cover
- Helix Dynamic Latex-Foam
- Dense Memory Foam
- High-grade Polyfoam
- XL Wrapped Coils
- Support Foam
- Organic Cotton Cover
- Wool/Rayon
- Birch Wool
- Natural Talalay Latex
- Individually Wrapped Coils
- Wool Batting
Helix firmness and feel options
Helix’s top priority is to try and provide a mattress for every major sleeping requirement or habits. It’s core range alone carries 6 variations of either support or firmness. We found the mattress to have an overall neutral, very natural foam feel. There’s definitely significantly less bounce than in innerspring models, and the firmness never really becomes overbearing even with the Plus option. Anyone looking for something that isn’t eccentric when it comes to firmness or feel should consider the Helix range.
MATTRESS FIRMNESS SCALE
| Soft | Medium Soft | Medium | Medium Firm | Firm | |
|---|---|---|---|---|---|
|
Helix Sunset/ Moonlight |
- |
 |
- |
- |
- |
|
Helix Midnight/ Dusk |
- |
- |
- |
|
- |
|
Helix Twilight/ Dawn |
- |
- |
- |
- |
|
|
Helix Plus |
- |
- |
- |
- |
|
|
Helix Birch |
- |
- |
- |
|
- |
Helix edge support
The edge support isn’t the defining characteristic of the Helix range. While it’s not a make-or-break factor for most sleepers, those who need special edge support should get adequate support from the Twilight/Dawn or Plus models. We felt that this level of firmness made a good substitute for some kind of edge casing. If edge support isn’t something that hinders your sleep then you’ be well satisfied with the Helix range. The Birch model comes with reinforced coil support around the edges.
Sleep position, body types and pressure relief
We’ve created this table below to help you figure out your sleeping requirements, and which mattress type suits you best. It is always a good idea to base your mattress evaluation on personal experience, so just try to use this to form a basic picture of your sleeping needs.
Some people sleep in a fixed position while others can tend to turn or change positions. People who sleep predominantly on their back or stomach will require a mattress that has consistent firmness throughout its frame and layering. On the other hand, if you sleep on your side you will need a mattress with more bounce or elasticity. Combination sleepers should try and find a mattress that incorporates a mix of these qualities to allow them to change positions with little to no disturbance.
| Perfect for | Thickness | Edge Support | Discount | |
|---|---|---|---|---|
|
Helix Sunset |
Side sleepers under 150lbs |
12" |
Fair |
$75 off |
|
Helix Moonlight |
Back or stomach sleepers under 150lbs |
12" |
Fair |
$75 off |
|
Helix Midnight |
Combination sleepers between 160-240lbs |
12" |
Good |
$75 off |
|
Helix Dusk |
Combination sleepers, back or stomach sleepers between 160-240lbs |
12" |
Good |
$75 off |
|
Helix Dawn |
Back or stomach sleepers above 250lbs |
12" |
Great |
$75 off |
|
Helix Twilight |
Side sleepers above 250lbs |
12" |
Great |
$75 off |
|
Helix Plus |
Side, back or stomach sleepers above 250lbs |
12" |
Great |
$75 off |
|
Helix Birch |
Combination sleepers, back or stomach sleepers between 160-240lbs |
11" |
Great |
$75 off |
Temperature regulation
The Helix Core and Plus models all maintain the same temperature control. While some foam mattresses can tend to retain too much heat inside the structure and layers, we felt that the Helix range breathed pretty well. Compared to its competitors we think that the mattress has a medium to cool feel. It’s really nice that you can also purchase a cooling cover if you wish to stay cooler during your slumber. This may be handy for couples where one partner heats up too much for the other’s liking. The Birch model is slightly warmer due to the wool substitutes in the layering.
MATTRESS TEMPERATURE SCALE
| Cool | Medium Cool | Medium | Medium Warm | Warm | |
|---|---|---|---|---|---|
|
Helix Core |
- |
|
- |
- |
- |
|
Helix Plus |
- |
|
- |
- |
- |
|
Helix Birch |
- |
- |
- |
|
- |
Motion isolation and noise
When it comes to weight distribution and support, we felt the Helix core series to have a really strong sense of stability. The consistency of the foam layers coincided quite comfortably with our body contours and didn’t add much resistance while we shifted positions. Each coil underneath this layer is individually pocketed, which means that one coil’s movement is less affected by another during motion. None of the Helix models have any innersprings, which makes it less noisy when you or your partner move around during the night.
Is Helix suitable for couples and sex?
Again, Helix should be able to accommodate your needs here thanks to it’s sleep quiz. You and your partner should try the test together to help find a common ground on your respective sleeping needs. Innersprings do give the mattress a bit more response for sex, so movement may be a bit constricted when it comes to the Helix range, but we did not find this to be a deterring factor. Couples may actually want to opt for the Birch model. It’s latex layers give a bit more elasticity for sexually active couples and it also comes with added edge support. Heavier couples will enjoy the same amount of response and support that the Core series offers by purchasing the Helix Plus, which is designed to give comfort to larger heavier sleepers.
Durability and longevity
The Helix range is geared towards high-quality mattress production. The mattress doesn’t show any signs of sagging or structural loss even after strenuous motion transfer. Helix do advise that you buy one of their bases and foundations in conjunction with the mattress in order to get the most out of its durability as well as the warranty’s benefits. The Birch model holds a very impressive 25-year warranty. Those that enjoy the more natural feeling materials will benefit greatly from this model’s sturdy, inviting design elements.
Bed base
There are three different types of bases in the Helix range. Their adjustable base has three intensity levels of elevation at the head and foot of the bed. This base also comes with a nifty timer that sets the bed back into its primary position to help ease someone into their sleep. The metal frame is our least favorite of the three. It does hold an impressive total weight, but it may not give the best weight dispersion due to its lack of support elements running down the center of the frame. Lastly, there is a wooden slatted frame that is both aesthetically pleasing and easy to assemble.
COMPATIBLE WITH THESE BED BASES
Adjustable
Slats
Metal Grid
Summary of the Helix mattress range
Sunset/Moonlight
The split options on each firmness level of the mattress is Helix’s signature method of trying to provide some form of ideal support for every sleeping requirement. Side sleepers generally require something that has a softer feel, to alleviate pressure around the shoulders, hips, side and knee areas. The Sunset mattress has a cloudy feel about it without the sag factor. Some sleepers will want to purchase this soft tier with some added firmness around the body’s curves. Helix has compensated for this with the Moonlight option, and the two complement each other quite well to cover general customer needs.
Midnight/Dusk
Both the Midnight and Dusk both harness the same medium level of firmness. This level is the most popular of the range. They’re great if you don’t know what your sleeping needs are and you want to purchase a bed without doing the quiz. Those looking for softer cushioning for their sides should go with the Midnight option, while those seeking something a bit firmer for their backs should go for the Dusk option. The Dusk model will help hold consistent contour support for those that stay on their backs or sides.
Twilight/Dawn/Plus
The firmness level that these models provide should suit the needs of those looking for something for the hardiest support without the sense of concrete discomfort. There are many sleepers out there that prefer having this extra sense of firmness, particularly couples who may need the extra total weight support or heavier people. These two models also differ in their variance of either side support, or body contouring response for back/stomach sleepers, so there is still something on offer for different body types and sleeping habits. The heaviest body types can still indulge in this firmness level, thanks to the Plus option which includes an extra spring unit for added support.
Birch
This is the perfect solution for anyone who is super eco-conscious and still wants a high-quality mattress. The materials give the top a really soft feel, while still providing an adequate medium sense of firmness throughout the rest of the layers. The added support on the edge is also a really nice touch.
Our final verdict: Do we recommend the Helix mattress brand?
OUR RATING
4/5
- The most attractive aspect of the entire Helix experience is the sleepers quiz, coinciding with the vast range of options. It’s hard not to notice the attention to detail they put into trying to provide for every sleeping type.
- Their financing options are up to standard with their competitors, and the trade program is a nice element for keeping customer relations. in-depth buyers guide and
- There is a handy free delivery and assembly of the mattress can be completed easily by one or two people. We would have liked to see a mattress removal service.
- The overall foam feel of the core series gives the Helix a highly identifiable signature feel. We’ll be able to point one out just by laying down on it!
- We really appreciate the extended eco-conscious Birch range. The textiles used are very carbon-efficient, and the 25-year warranty almost feels like a reward for looking after the planet.
- The mattresses can be bought online through credit card payment, or through the online payment platforms provided.
FAQ
Helix has a 10-year warranty on their Core and Plus products. The warranty is 25 years on the Birch range. These mattresses will last the duration of this period, if well looked after. It’s best to read through the Helix warranty to get an idea of how best to maintain your mattress.
These mattresses don’t generally sag over time. They seem to handle changes in motion quite well, so wear and tear can be kept to a minimum with proper care.
Yes. Helix claims their ranges can take up to 2500lbs of weight.
Because of its specific foam topped design, the mattress will not function properly flipped over.
The Helix is definitely a strong contender for best value for money at its price range, especially considering the variety of packages they give to customers. We do wish that some of the extras and add ons could have been a bit cheaper, but the mattress itself is a solid investment.
Those who need the extra orthopaedic support can benefit from trying the Midnight, Dusk or Dawn modes. Helix really does deliver in its attempt to give the extra contour response that is need for sensitive spines.
Unfortunately there is no removal of old mattresses with your Helix delivery.